We accept all major credit and debit cards for transactions completed through our website, including Visa, Mastercard, and American Express. All payments are handled securely via our trusted third-party payment provider—we never store full card numbers on our internal servers, ensuring your financial information remains protected.
- United States: All transactions associated with U.S. delivery addresses are exclusively priced and charged in U.S. Dollars (USD).
- Canada: All transactions associated with Canadian delivery addresses are exclusively priced and charged in Canadian Dollars (CAD).
The currency selector at the top of our website is offered purely for your reference to preview pricing—it does not alter the final transaction currency. The currency for your payment is always determined by your delivery destination (USD for U.S. transactions, CAD for Canadian transactions).
If your payment card is issued in a country or uses a currency different from the transaction currency, your bank or card issuer may apply currency conversion fees or foreign transaction charges. These fees are set entirely by your banking provider and are not collected or controlled by our organization.
When you submit a transaction, your bank may place a temporary authorization hold on your card for the full amount to verify fund availability. This hold is not a final charge—we only process and capture the payment once your transaction is officially confirmed.
If a payment is declined or flagged for security review, our team may contact you to verify necessary details (e.g., billing address, card information). To protect against fraudulent activity, we reserve the right to cancel the transaction if verification cannot be finalized within a reasonable timeframe.
All approved refunds are credited directly to the original payment method used at checkout. Once we initiate the refund process, funds typically reflect on your account statement within 5–10 business days. The exact timeline may vary depending on your bank or card issuer’s processing procedures—we do not control these external timelines but will provide support if refunds are delayed.
For inquiries related to payments, authorization holds, declined transactions, or refund status, please reach out to our customer service team at [email protected].
