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FAQs

Return Policy
We accept return requests within 30 days of delivery. Returned items must be unused, unaltered, and in their original condition. To reduce environmental impact, we encourage you to reuse the original packaging for returns whenever possible.
Shipping & Delivery
We provide delivery services to addresses within the United States and Canada. For Canadian deliveries, we typically partner with USPS International or a reputable alternative carrier. Once your order is dispatched, you will receive a tracking number via email. For Canadian shipments, tracking updates may only be available until the package reaches Canadian customs or is transferred to the local delivery provider. For detailed information on delivery costs and estimated timelines, please refer to our full Shipping Policy page.
Material & Sourcing Commitments
We thoughtfully curate materials and collaborate with suppliers who share our dedication to quality and comfort. We prioritize ethical sourcing practices and strive to make sustainable choices wherever feasible. To learn more about our sustainability commitments and sourcing standards, visit our About Us page.
Care Recommendations
For long-lasting use, we recommend hand-washing most items or machine-washing them on the delicate cycle with mild detergent. Air-dry on a line to save energy and preserve the integrity of the materials—this gentle approach helps maintain quality over time.